Privacy Policy
Service operator and contact: Lyngmose ApS, CVR 44246961, Lyngmosevej 5B, 6430 Nordborg, Denmark. Email: ss@lyngmose.com. Contact person: Shanmugarajkumar Shanmuganathan.
Effective: 27 September 2026 · Public beta
IONOVA Remote Ops provides account-based remote operations for devices that a user is authorized to control. This notice explains the categories of information processed by the service.
Information processed
We may process account identity, email address, device identifiers, device names, pairing records, agent version, operating-system information, connection/health telemetry, job metadata, approval decisions, audit events, support requests and configuration required to provide the service.
Device and workspace data
Device access is scoped to the authenticated account and configured workspace permissions. IONOVA is designed to expose only the data required for the requested operation. Credentials, secrets and unrestricted filesystem content are not intended to be returned through ordinary user workflows.
ChatGPT / plugin use
If you connect IONOVA Remote Ops to ChatGPT or another compatible MCP client, the client may send requests and selected conversation context to IONOVA in order to perform the tool call you requested. IONOVA returns only the result needed for that operation. Your use of ChatGPT is also governed by OpenAI's own terms and privacy settings.
Purpose
We process service data to authenticate users, pair devices, deliver requested remote operations, apply safety policy, maintain audit records, prevent abuse, diagnose failures and provide support.
Security
Production connections use encrypted transport. Sensitive operations can be restricted by allowlists, risk policy and explicit user approval. Users can revoke devices and end access to a connected device.
Retention
Pairing codes expire after ten minutes. Revoking a device does not automatically erase all records. A fixed retention schedule and verified backup/deletion procedure are still being finalized. See data processing and retention and contact us about a deletion request.
Your choices
You may disconnect a device, revoke its access, stop using the service, or request help with account data through the support page.
International services
The service may rely on infrastructure and subprocessors in more than one country. Where required, appropriate contractual and technical safeguards are used for cross-border processing.
For privacy requests, account questions or deletion requests, email ss@lyngmose.com or see IONOVA Support.
Your rights and complaints
Depending on the applicable conditions, you may request access, rectification, erasure, restriction or portability of personal data, and object to processing. Contact ss@lyngmose.com. You may also complain to the Danish supervisory authority, Datatilsynet.
The detailed purpose-by-purpose legal-basis assessment, processor inventory and international-transfer documentation remain release requirements. The beta notice must be completed against those records before general availability.